Ellen Savyon

Hardware: Alpha Servers, IBM-Compatible PCs, Macintosh, printers, modems, scanners, PDAs

Software: Advanced Server for (Digital) UNIX, Baystone Remedy, Bugzilla, FTP OnNet, FTP Network Application Suite, Informix, Lotus Notes, MS Office, MySQL, Paint Shop Pro, QuickBooks Pro, Quicken, QuickPay, Remote Desktop, RIATest, various Terminal Emulation programs, TurboTax, WinFaxPro, compression tools for DOS, UNIX, and Windows, and text editors in English, German, Hebrew, and Japanese

Operating Systems: DOS, MacOS, UNIX, Windows 3.xx, Windows 95, Windows 98, Windows NT Workstation, Windows 2000, Windows Vista, and Windows NT Server, in English, German, Hebrew, and Japanese

PROFESSIONAL EXPERIENCE

6/08 – present Software Quality Assurance Consultant

My Perfect Gig, Lexington MA

· Initiated, designed, and developed an effective quality assurance process for a fast-moving software development team.

· Developed test plans and matrices for website, data, and all products.

· Tested applications written in Flex, Flash, Java, and XML both manually and with RIATest Automated Testing Software.

· Created and executed SQL queries to perform data validation.

· Tested for security vulnerabilities using Cross-Site Scripting (XSS), fuzzing, and penetration tools.

12/07 – present Software Quality Assurance Consultant

Roam Data, Boston MA

· Tested a cell phone-based customer database and order entry system.

· Created test cases, identified and maintained issues with bugs, GUI and workflow challenges, and database mismatches.

· Was able to provide unique insight due to a direct sales background.

5/07 – 5/08 Independent Wine Consultant/Small Business Owner

The Traveling Vineyard, Braintree MA

· Find clients interested in hosting an In-Home wine tasting course and follow-up on customer satisfaction issues.

· Keep track of and advise customers on various aspects of the ever-changing inventory of wines TTV carries.

10/02 Software Quality Assurance Consultant

Magiq Technologies, Somerville MA

· Proofread website for typos, grammatical errors, and content.

· Checked website for broken and misdirected links.

6/98 – 8/00 Software Quality Assurance Consultant

Digital Equipment Corp., Littleton MA

· Helped upgrade 4.x and 5.x versions of the Tru64 UNIX Operating System.

· Created and changed roles of Windows and UNIX Primary Domain Controllers, Backup Domain Controllers, and Member Servers, using the Advanced Server for UNIX.

· Wrote and ran DOS .bat files and UNIX csh scripts.

· Plugged holes in previous areas of testing and authored installation and licensing matrices.

· Modified UNIX registry parameters and verified changes after upgrading versions of the Advanced Server for UNIX.

· Created, modified, deleted, and changed security permissions for users, groups, and shared directories on all Windows platforms and UNIX though Administrative Tools created for UNIX-Windows integration, and the Advanced Server for UNIX.

· Tested new X-Windows GUI interfaces for common administrative tasks on Tru64 UNIX and their integration with the Advanced Server for UNIX.

1/98 – 6/98 Software Quality Assurance Consultant

Fidelity Investments, Marlborough MA

· Was solely in charge of QA plan for testing the validity of a Client Carrier File, reporting directly to a Vice President.

· Utilized MS Access and Codewrite on Windows NT to verify test results under strict time constraints.

· Created templates for payroll reporting to major client using MS Excel.

· Developed test plans and matrices using MS Access, MS Excel, and MS Word.

· Was in direct communication with end users of the Client Carrier Files.

8/97 - 12/98 Software Quality Assurance Consultant

LiTLENET LLC, Lowell MA

· Utilized Netscape and Applet Viewers on Windows 95 to test Java coded GUI.

· Developed and led multi-user benchmark test of UNIX query tool.

· Configured Informix drivers to verify databases in MS Access.

· Supervised the progress of a Junior SQA Engineer.

· Created test plans and matrices in MS Excel for 3 components of their electronic commerce product.

2/97-8/97 Software Quality Assurance Consultant

FTP Software, N. Andover MA

Network Application Suite 3.5

· Authored test plans for 6 components of the company's flagship suite of products.

· Designed, developed, and implemented Windows 32-Bit Logo Compliance and Year 2000 testing standards for the entire product line.

Network Application Suite 3.0

· Designed and implemented procedures for creating and maintaining clean Windows NT testing environments which were adopted company-wide.

· Executed test plans for entire suite of products on both German and Japanese Windows 95 and Windows NT operating systems.

· Solely responsible for qualification of the FTP Client and KeyView modules of the suite.

· Developed and maintained internal web pages comprising project timeline, staffing and tangible resource requirements, with links to downloadable executables and resource files.

1993 - 2003 Internet Trainer/ World Wide Web Designer / Analyst

Professional Software Engineering, Inc., North Billerica MA

· Authored guides to aid new UNIX shell account users which may be seen at: http://savyon.com/ellen/faqs.htm

· Provided hardware and software troubleshooting both onsite and online.

· Trained clients in usage of SLIP/PPP and UNIX shell accounts.

· Designed, developed, and implemented a variety of Web Pages, incorporating customized Java applets and both original and manipulated graphical elements.

· Responsible for overall site layout and design, and upkeep of mirror sites.

· Debugged HTML code received from customers, fine-tuned existing homepages, and conducted link and hypertext testing.

RELATED TRAINING

Basic Programming, Roger Williams University

C Programming Concepts, PSE, Inc. internal training course

Introduction to Quality Assurance Testing, Intuit Corp.

Advanced Quality Assurance Principles and Techniques, PSE, Inc.

EDUCATION

Roger Williams University, Bristol, Rhode Island

Tel-Aviv University, Tel-Aviv, Israel

Major: Biology . Minors: Chemistry, Psychology.